Homeland Security: Contract Management and Oversight for Visitor and Immigrant Status Program Need to Be Strengthened

摘要

The Department of Homeland Security (DHS) has established a multibillion-dollar program-U.S. Visitor and Immigrant Status Indicator Technology (US-VISIT)- to control and monitor the pre-entry, entry, visa status, and exit of foreign visitors. To deliver system and other program capabilities, the program relies extensively on contractors, some of whom are managed directly by US-VISIT and some by other agencies (including both DHS agencies, such as Customs and Border Protection, and non-DHS agencies, such as the General Services Administration). Because of US-VISIT's heavy reliance on contractors to deliver program capabilities, GAO was asked to determine whether DHS has established and implemented effective controls for managing and overseeing US-VISIT-related contracts.