GSA's Personal Property Repair and Rehabilitation Program: A Potential for Fraud

摘要

The General Services Administration (GSA) does not have enough controls to ensure that repair services are provided in accordance with contract terms. The program lacks effective management, many contractor accounting systems are inadequate for accumulating and reporting costs, and agency compliance with repair schedule provisions is poor. GSA should improve its management of the program or reduce it to a more manageable size. GSA also should be more responsive for administering the program and assisting customer agencies.