Design of a Water Resources Training Program for Operation, Maintenance and Management

摘要

A long-term training program was designed for operating personnel in three bureaus (Water Services, Sewer Services, and Wastewater Treatment) within the Water Resources Management Administration (WRMA), a division of the D.C. Department of Environmental Services (DES). The project consisted of: an analysis of the agency's structure; a survey of the employees background; a survey of job and task requirements; an assessment and documentation of training needs based on workers and supervisors views; analysis of job and performance functions; and the implementation of a pilot program aimed at providing information about the training level of workers, trainees and supervisors acceptance, selection of training methods, training facilities, and other factors relating to a long-term training program. Recommendations on a comprehensive long-term curriculum leading to certification are provided.