Breaking the Code to Quality Improvement of Medical Report Translations (A Retrospective Analysis)

摘要

Over the past year, the 67th Combat Support Hospital/WMEDDAC has accumulated a backlog of over 4,000 pages of network provider medical reports awaiting translation. Throughout the Europe Regional Medical Command military medical treatment facilities have had varying degrees of difficulty with the timely translation of medical reports. However, at 4,000 pages, the 67th CSH/WMEDDAC has the greatest amount of accumulated medical reports awaiting translation services. The patient medical record is a vital component to all medical treatment procedures used by clinical staff as both a history and road map to care. The purpose of this Graduate Management Project (GMP) is to perform a retrospective analysis to objectively review the medical report translation program and identify obstacles impeding translation services. Additionally, a recommended course of action will be developed to improve translation services and minimize or eliminate medical report backlogs.