Sense Making in the Australian Defence Organisation (ADO) Intelligence Community

摘要

This paper discusses sense making, and its role in how intelligence analysts understand and interpret events. The inherent limitations in the way an analyst, based on organisational and personal perspectives, understands the world is described and points toward the need for meta-sense making techniques. Insights from complex systems theory and knowledge management can be used to understand how techniques from these areas can be applied in practice, and assist in mitigating some of the risks due to the cognitive limitations inherent in intelligence processes. The relation of an augmented capability for sensing and understanding to emerging whole-of-enterprise concepts such as Sense and Respond and UC2 is also sketeched.