Development of Behavior-Based Scales and Analysis of Recruiter Selection Battery Data for the Army Recruiter Job

摘要

One purpose of the present research was to develop behavior-based rating scales for evaluating enlisted Army recruiter performance. To accomplish this, rating scales developed previously for Navy recruiters were revised with the help of experienced Army recruiters. Retranslations of Army recruiter performance examples into the Navy recruiter dimensions and the final revised behavioral anchors into the same dimensions suggested that (1) the Navy's eight-dimension description of recruiter performance requirements is appropriate for Army use and (2) the final Army recruiter scales with revised definitions and anchors provide a relatively unambiguous depiction of the various performance areas for this job, as well as the effectiveness levels within each area. A second purpose here was to inititate evalution of the experimental Recruiter Selection Battery (RSB-X) for use in identifying persons with high potential for Army recruiting. Toward this end, the RSB-X was administered to 417 trainees in the Army recruiter school. Responses to the RSB-X were scored on four keys developed previously to predict performance in Navy recruiting, and these scores for the Army sample were compared to scores on the same keys obtained by Navy recruiters in a 1977 sample (N = 194). Total scores across all four keys were very similar for the Army and Navy samples. However, on three of the four keys, Army mean scores were significantly different from Navy means.