If you have the wrong person answering your phone, it is costing you sales and new business each and every day.Without a doubt, your telephone is your No. 1 most valuable tool to help you secure new customers and new business. But it can be ... and often is ... a costly liability!Virtually all of your marketing and advertising is designed for one purpose — to persuade someone to pick up the phone and call you. If you blow the call, you have wasted a lot of time and effort for naught.
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