Collaboration builds ownership, better outcomes

摘要

WE ALL KNOW THE IDEAL of the collaborative safety leader. He or she is the one who includes a variety of people in safety decisions, building engagement in the decision-making process and its outputs. Not surprisingly, collaboration is linked to better safety outcomes overall. Still, most leaders can tell you that in practice, collaboration is fraught with difficulties. It is almost always more time-consuming than unilateral decision-making, and it runs a greater risk of creating poor solutions. So what accounts for this apparent disparity between ideal and practice? More important, what can leaders do to improve the quality of collaborative decision-making?