Outcomes of a classroom-based team training intervention for multi-professional hospital staff

摘要

Analyses of patient safety incidents confirm a need for improved teamwork in healthcare. Classroom-based team training interventions use lectures, video demonstrations, multi-professional discussions and role-plays to strengthen knowledge, skills and attitudes on patient safety and team communication. We evaluated the outcomes of a classroom-based team training intervention in a 35-bed cardiology department at Hvidovre University Hospital in Denmark. The eight-hour curriculum was based on a needs assessment involving healthcare staff (Rab0l et al. 2011a,b). A total of 132 staff members (87%) participated in training. A seven-month follow-up campaign focused on transfer of training to daily work situations using checklists, posters, training of new staff and continuing discussions in the department.