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Distances in Organizations: Innovation in an R&D Lab

机译:组织中的距离:研发实验室中的创新

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The distance between actors in an organization affects how they interact with each other, and particularly whether they will exchange (innovative) knowledge with each other. Actors in each other's proximity have fewer conflicts, more trust towards each other, for example, and are thus more involved in knowledge transfer. Actors close to others thus are believed to perform better: by being more innovative, for instance. This theory of propinquity's claim resonates widely in the literature and has intuitive appeal: 'people are most likely to be attracted towards those in closest contact with them' (Newcomb, Th. (1956). American Psychologist, 11, p. 575). Knowledge that a focal actor receives from alters who are close is more readily accessed, better understood and more readily useable. At the same time, however, and in contrast to the what the theory of propinquity suggests, knowledge that a focal actor receives from alters who are at a greater distance may be more diverse, offer unexpected and valuable insights, and therefore give rise to innovation. In order to understand these opposing expectations, scholars have indicated that distance must be conceived of as multifaceted: individuals can be close to each other in one way, while at the same time distant in another. No prior paper has extensively studied the effects of distance as a multifaceted concept, however. This study offers two distinct contributions. It argues, first, why some instances of distance affect the opportunity to interact with alters, potentially lowering an actor's performance, while other instances of distance affect the expected benefits from interaction. The latter would increase an actor's performance. Secondly, this paper is the first study to test empirically the expectations about how seven different measures of distance affect an actor's innovative performance. Innovative performance is measured as both creative contribution and contribution to knowledge that has immediate commercial use (patents). In the setting of a large research lab, it is found, contrary to expectations, that distance does not hurt individual innovative performance and sometimes helps it in unexpected ways.
机译:组织中参与者之间的距离会影响他们彼此之间的交互方式,特别是他们是否会彼此交换(创新)知识。彼此接近的行动者之间的冲突更少,例如对彼此的信任更多,因此更多地参与了知识转移。因此,与他人交往的演员被认为表现更好:例如,通过更具创新性。这种关于近身主张的理论在文献中引起了广泛的共鸣,并具有直观的吸引力:“人们最有可能被吸引到与他们最亲密接触的人身上”(Newcomb,Th。(1956年),《美国心理学家》,第11页,第575页)。焦点演员从亲密的变更中获得的知识更容易获得,更好地理解和更易于使用。然而,与此同时,与先知理论所暗示的相反,焦点演员从距离更远的改变者那里获得的知识可能更加多样化,提供了意想不到且有价值的见解,因此引发了创新。 。为了理解这些相反的期望,学者们指出,距离必须被视为多方面的:个体可以以一种方式彼此靠近,而同时以另一种方式彼此远离。但是,没有一篇现有的论文对距离的影响作为一个多方面的概念进行了广泛的研究。这项研究提供了两个不同的贡献。首先,论证了为什么某些距离实例会影响与变更互动的机会,从而可能降低演员的表现,而其他距离实例会影响互动的预期收益。后者将提高演员的表演。其次,本文是第一个以实证检验对七个不同距离度量如何影响演员的创新表现的期望的研究。创新绩效是指创造性贡献和对具有直接商业用途的知识的贡献(专利)。在大型研究实验室的环境中,发现与预期相反,距离不会损害个人的创新绩效,有时会以意想不到的方式帮助创新。

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