Sonata drags down Hyundai: Brand ranks near the bottom on 2014 J.D. Power dependability study

摘要

Hyundai notched big gains in its sales, market share and image when its swoopy 2011 Sonata hit the market. But barely three years later, the mid-sized car has left Hyundai with a black eye. Problems reported by owners of the 2011 Sonata were the main reason that the Hyundai brand ranked fifth from the bottom in the latest dependability rankings from J.D. Power and Associates. Hyundai owners reported an average of 169 problems per 100 vehicles in J.D. Power's 2014 Vehicle Dependability Study, which measures the performance of vehicles after three years of ownership. It was Hyundai's second year of increasing problems after steady improvement from 2009 through 2012.