Leveraging Leadership for KM Success: If you want make knowledge management work, start at the top

摘要

During the 1990s, a number of business principles gained attention as efforts "critical to your organization's success." However, unlike other opportunities for a competitive advantage, knowledge management became a mode of operations for leading organizations. Now, more than 80 percent of major corporations have explicit knowledge management initiatives, and global organizations now have hundreds of communities of practice, The Journal of International Marketing estimated that spending on knowledgemanagement was approximately 12 billion dollar USD in 2003.