Accessibility evaluation of top university websites: a comparative study of Kyrgyzstan, Azerbaijan, Kazakhstan and Turkey

摘要

It is important that university websites and services offered through their sites are used effectively, efficiently and satisfactorily by the whole target group of the university, including disabled users. However, universities in many countries are still unable to meet the criteria for web accessibility. This study aimed to test the websites of the top universities in Kyrgyzstan, Kazakhstan, Azerbaijan and Turkey using automated assessment tools. The results showed that university websites are more popular in Turkey, and in Turkish universities developers pay more attention to the performance of websites, followed by websites of Azerbaijani, Kyrgyz and Kazakh universities. The majority of the university websites in the study did not meet the WCAG 2.0 accessibility criteria. Only two Kyrgyz and two Kazakh university websites attained conformance level A, and only three, one Kyrgyz and two Kazakh, achieved accessibility conformance level AAA. Based on the results, it was determined that universities included in the present study need to devote more effort to making their websites more accessible for their users.