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Speaking up to prevent harm: A systematic review of the safety voice literature

机译:谈醒以防止伤害:对安全语音文献的系统审查

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摘要

Safety voice is the act of speaking up about safety in order to prevent accidents and physical harm. It occurs across contexts (e.g., healthcare, aviation, construction, mountaineering, high-risk sports) and understanding the phenomenon enables interventions. Despite recent interest, however, it remains unclear how safety voice (i) differs conceptually from employee voice, (ii) is delineated across levels of analysis, and (iii) could be optimally investigated. Addressing this, we identified 48 articles, and integrated 256 safety voice antecedents, 7 pragmatics and 23 outcomes into an ecological framework. Overlap was found with employee voice concepts and methodologies, especially for the behavioural nature of speaking-up. Nonetheless, safety voice appeared unique in terms of the content of the raised message (e.g., limited to safety), the context and person speaking-up, identified antecedents (e.g., hazard-specific antecedents), and methodological challenges (e.g., operationalisation of victimhood). Our proposed safety voice framework provides a novel approach to safety voice that is ecological and indicates interventions for mitigating physical harm.
机译:安全声音是对安全讲解安全的行为,以防止事故和身体伤害。它发生在上下文(例如,医疗保健,航空,建筑,登山,高风险运动)和了解现象使得能够干预。然而,尽管近期的兴趣,但仍然不明确安全的声音(i)概念性地从员工的声音与员工语音不同,横跨分析水平划算,并且(iii)可以最佳地调查。解决这一问题,我们确定了48条文章,并综合了256个安全语音前进者,7个语用品和23个结果进入了生态框架。找到员工语音概念和方法的重叠,特别是对于讲话的行为性质。尽管如此,安全声音在提出的信息的内容(例如,限于安全),上下文和人物,识别的前书(例如,危险特定的前一种)和方法挑战(例如,运营化受害者)。我们拟议的安全语音框架提供了一种新颖的安全声学方法,即生态,并表明干预措施减轻了物理伤害。

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