Drivers' attitudes, preference, and acceptance of in-vehicle anger intervention systems and their relationships to demographic and personality characteristics

摘要

This research conducted focus group interviews and a questionnaire survey to investigate the potential demand of drivers for anger intervention systems (AISs) and explore the effects of demographic factors and personality traits on the preference and attitudes toward AISs. Results indicate that drivers prefer auditory intervention over tactile and visual interventions. Moreover, they favor emotion recording features but also have negative attitudes about accuracy and system security. In addition, age and some personality traits (i.e., types of driving anger and categories of driving anger expressions) play an important role in predicting the preference of intervention modalities or attitudes toward AISs and provide a new perspective on designing customized intervention systems. The outcome of this research provides practical implications regarding the design of in-vehicle anger intervention systems for the automotive industry to reduce drivers' anger and improve driving safety.