Factors and Outcomes of Occupational Stress Among Salespeople: The Moderating Effect of Perceived Organizational Support

摘要

Occupational stress has been known as a cause of safety and health issues among salespeople in retail organizations. Although several studies have indicated the essential of factors and outcomes of occupational stress in several occupations, a knowledge gap on occupational stress remainsa hot topic of interest for academics and practitioners. This study proposed a framework for an investigation the relationship between factors and occupational stress by moderating effect of perceived organizational support (POS) among salespeople in retail organizations. The proposed frameworkis expected to give a concept and contribute to the literature of knowledge about occupational stress toward safety and health issues. This paper will provide a valuable insight into factors that affect occupational stress among salespeople in the future.