Medicines substitutions in supermarket home deliveries put customers at risk

摘要

The Royal Pharmaceutical Society (RPS) has warned that substituting medicines in supermarket home deliveries could put customers at risk. The Society has expressed its concerns in a letter to the British Retail Consortium - the national trade association for UK retailers. It said that some over-the-counter medicines, like paracetamol, have been substituted with other medicines, if the medicine ordered was out of stock. These substitutions have occasionally it said, contained different or additional ingredients to those originally ordered. The RPS added that without "clear and explicit messaging" to explain this to customers, some substitutions could cause a serious risk to health, "especially amongst those who cannot tolerate or may be allergic to a specific ingredient".