Joan Smithson went to the front desk to sign in. She was there several minutes early for her appointment for Fred an easygoing Boxer with epilepsy. As she filled out her registration, she couldn't help but hear the receptionist and one of the assistants talking. What surprised her was the rough language and the mean spirited things she was hearing apparently about a co-worker and a client that had just left the premises. The intonations were muted, but the rough language came through clear enough for her to hear the verbiage as she took a seat in the waiting room.
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