Modeling Organizational Justice Improvements in a Pediatric Health Service-A Discrete-Choice Conjoint Experiment

摘要

Background Patients value health service teams that function effectively. Organizational justice is linked to the performance, health, and emotional adjustment of the members of these teams. Objectives We used a discrete-choice conjoint experiment to study the organizational justice improvement preferences of pediatric health service providers. Methods Using themes from a focus group with 22 staff, we composed 14 four-level organizational justice improvement attributes. A sample of 652 staff (76 % return) completed 30 choice tasks, each presenting three hospitals defined by experimentally varying the attribute levels.