The global financial services sector is going through one of the most challenging periods since the 1930s. Major players such as Lehman Brothers, Bear Stearns, Merrill Lynch and others have been forced to sell off their assets, merge with other companies or seek emergency federal assistance. During the crisis, every surviving financial services firm has heightened its focus on all aspects of risk management in order to avoid another wave of disastrous losses. Quality management systems (QMS) are helping them improve their "risk profile" and their bottom line results.
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