CREATE HIGH PERFORMING TEAMS: Help employees turn emotion into a powerful choice for positive change.

摘要

How a leader handles emotion in the workplace determines whether an organization can innovate and solve problems creatively and consistently, or whether it becomes mired down in confrontation and low morale."Trying to eliminate the undesirable emotions of the people on your team is like trying to blow the spots off a leopard," says Jackie Barretta, author of a new book called Primal Teams. In other words, the spots are inherent to the leopard, just as emotional responses are inherent to your employees, but that doesn't mean you can't modify your employees' emotional responses to work situations."Leaders can deal with emotion in ways that generate trust, mutual respect, and even devotion," says Barretta. "When they act positively and deliberately to embrace emotion, they can have a huge influence on a group's ability to innovate and adapt."Barretta offers insights and practical advice on how to turn negativity into positive change: