Verizon Senior Vice President Tom Maguire took to the telco’s official blog to defend its VoicenLink service from recent attacks, notably from Public Knowledge officials. PK Senior Vice PresidentnHarold Feld criticized the fixed wireless service, which Verizon will replace its damaged copper with onnFire Island, N.Y. (CD May 17 p8), both on the group's website and on his blog, most recently Mondaynwhen calling for the FCC’s involvement. “Unless the FCC wants line staff to continue to make policynbased on their best guess, the FCC needs to step up on Voice Link,” Feld argued (http://bit.ly/12qYEmo).n“More importantly, the FCC needs to figure out how it intends to deal with situations like Sandy, where andisaster destroys a major chunk of copper infrastructure that the provider does not plan to replace. Naturenabhors a vacuum, and telcos will gladly fill the policy vacuum left by agency inaction with whatever policynsuits themselves.” Maguire defended the quality of the service, Verizon’s intentions, its stakeholdernoutreach and its relationships with customers and the FCC. “We have been working with the FCC fornsome time on filing the appropriate discontinuance filings and other notices for the affected services,” hensaid in the post (http://vz.to/14s9Sl5), which linked to Feld’s argument and responded to its “opining.”nMaguire explained the service and how Verizon approached the problem of its damaged copper in thenwake of last year’s Superstorm Sandy.
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