品質記録の記述レベルと成果物品質に関する実証的考察: SIプロジェクトにおける成果物品質向上に関する実践事例

摘要

SIプロジェクトに参画する外部委託先に対し、「教育」と「品質記録に関する検査」によって正確な品質記録を残し、品質分析·評価の精度を高めることで成果物を改善する仕組みを整えた。この仕組みを運用した結果、顧客引渡し後の品質に顕著な効果が確認できたので報告する。%We have provided "educations" and "inspections of quality records" to our business partners that participate our systems integration projects so that they can keep precise quality records, which lead us to improve accuracy of the quality analysis and evaluation. By doing that, we have succeeded in organizing the framework to improve the deliverables quality. We would like to report how we have operated the framework to confirm remarkable effects on the quality after submitting deliverables to our customers.