Emotional change management risks in manager communication styles

摘要

When your organization's ship enters hostile competitive waters that may signal a fight for survival, do your middle managers stick to your organizational strategy, or are all bets off in a fight for each individual's survival in their job? Organizational behaviour in times of heightened emotion can be a tough challenge for any agreed strategy. A research paper by Joshi and Jha (2017) surveyed middle managers from 20 US firms, to reveal whether middle managers tend to adopt an authoritative style when a strategic change is required that threatens the organization's survival.