When Does Design Help Thinking, and When Does Design Thinking Help?

摘要

As I'm sitting in the audience of a software development day, where Johan Sanneblad (hiQ developer and business consultant) raves about the possibilities of ultrawideband (IEEE Standard for Information Technology, IEEE Standard 802.15.4a, 2007) and wireless personal area networks and the new chip that Apple put in their new iPhone, I realize that the focus on the technical perspective is really asking us to take a deeper look at the social implications of the technology we are designing. How can we design technology for people, together with people, considering impacts on other people? As often in the requirements corner, the answer includes taking multiple perspectives, a diverse set of stakeholders, ethical considerations, and creativity.