Hospital staff training boosts conflict de-escalation

摘要

Powers brought into force more than two years ago to help NHS staff deal with anti-social behaviour on hospital premises are proving very effective where used, according to employee feedback and national figures.A recently concluded three-year training programme, managed by NHS Protect and funded by the Department of Health, has trained 618 staff at more than 80 hospitals in how to apply certain provisions under the Criminal Justice and Immigration Act (CJIA). The Act created a criminal offence of causing a nuisance or disturbance on NHS hospital premises and refusing to leave, as well as a new power to enable authorised NHS staff to remove a person suspected of committing this offence.