Technology will continue to provide the tools and access for the majority of our products and services. Information professionals must transform the context within which they view their contribution. Our conversations must change from cost controls to contribution to margin improvement; from reference retrieval to decision support; from library to business information centre and so on. We must create partners at the highest level within our organisations. We will soon contribute to and draw on the global virtual library to further our profession by furthering the vision of our respective organisations.
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