RISK COMMUNICATION

摘要

Billed as 'the go-to guide for learning what to say and how to say it'. Risk and crisis communications: methods and messages is designed to help organisations understand the essential components of communicating to a range of audiences about risks during a crisis.The author, Pamela Walaski is the president of JC Safety & Environmental, Inc (which is a health and safety consulting firm) and is described as a frequent speaker and seminar presenter on the topic of risk and crisis communications. This is apparent in her somewhat discursive and confiding style, though - given the subject matter - the text is none the worse for that.