风险沟通理论及其在医疗风险沟通中的运用

摘要

介绍了世界卫生组织风险沟通的原则：建立信任、尽早公布、保持透明、听取公众意见并促使其参与进来等，在此基础上提出了双向、互动的医疗风险沟通七个步骤，不仅包括告知疾病诊治信息，也包括对患者焦虑情绪的安抚。并提出了医疗风险沟通的三种情况即高风险、低风险及好坏消息告知的方法与对策。%This paper introduced the risk communication principles made by WHO including: establishing trust, releasing information betimes, keeping transparent , listening to the public opinions and involving them in etc.Seven steps to make a two -way and interactive communication are also put up on that basis .It covers infor-ming the medial information and comforting patients ’ anxiety.In addition, the strategies of informing the patients of high-risk medical issues or low -risk medical issues and good or bad news are also mentioned .