EDUCATION FROM THE TOP DOWN

摘要

Today's shop owners, and yes, including those who are struggling, all relied on education to get them to ownership status. Some just have more education than others and embrace learning more. But as shops as a whole move forward, education continues to be paramount. It starts from the top down: education for yourself in management or marketing; for your technicians on new technologies; and for the next generation and the one beyond that to get them interested in automotive repair as a career. This was the common theme as four industry players discussed automotive repair and shop ownership in Motor Age's 2014 roundtable.