Exams are a staple of training. We know what they are, we know what they are for, and we know how to write and deliver them. And, of course, we all use them to test trainee knowledge. But there is another benefit of exams that the vast majority of maritime trainers are ignoring. And since we give and grade exams all the time, this benefit is already there for the taking! The value I am referring to is that of providing outstanding, actionable feedback on how effective our training is, organization-wide. Exams are normally used to measure an individual trainee's knowledge. But the same data we generate for that purpose can be used as an outstanding indicator of overall training program success. It is also a leading indicator of organizational performance and safety - if we just examine the data a little differently. So - how do we do this?
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