Expert Systems, Knowledge Development and Utilization, and Sustained Competitive Advantage: A Resource-Based Model

摘要

In this paper, we propose a resource-based model to explain how expert systems generate sustained competitive advantage for a firm. Specifically, we analyze the extent to which expert systems (Ess) exhibit The attributes of value, rareness, imperfect imitability, and nonsubstitut- Ability associated with a rent-generating resource (e. g., Barney, 1991). Then, we discus how expert systems yield sustainable competitive Advantage through fostering organizational knowledge development And utilization.