COLLABORATIVE BEHAVIOUR OF SOFTWARE PRODUCT DEVELOPMENT TEAMS VARYING ON PRODUCT NEWNESS AS A SURROGATE MEASURE FOR INNOVATION

摘要

Product development (PD) has traditionally been a collaborative effort with the PD teamnhaving to interact with various entities within and outside its boundary. Depending on thencontext and the kind of product being developed, teams typically interact with other teams,nvendors, academic institutions and end users. This paper analyses the collaborativenboundary crossing behaviour of software PD teams and the role of newness of productndeveloped. The boundaries have been classified as horizontal, geographical and valuechain.nMeasurement was done with the help of two sets of questionnaires, one, to map thenentities in the environment of the PD team and newness of the product developed, andnthe other, to measure collaborative boundary crossing behaviours of the team. The studynshowed that teams had low level of collaboration and the boundaries influenced collaborationnbehaviour. The newness of the product was also found to influence collaboration.