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Enhancing Knowledge Management and Decision-Making Capability of China's Emergency Operations Center Using Big Data

机译:利用大数据增强中国应急行动中心的知识管理和决策能力

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Emerging communication and computing technologies such as social media, Internet of Things and big data provide great opportunities to improve information management systems for emergency operations.This paper studies the issues of information management at China's Emergency Operations Center (EOC), and proposes a data-driven knowledge management system (KMS) to support decision-making, coordination, and collaboration within EOCs and with the public. In the proposed KMS, big data analytics is employed to gather and analyze information from different knowledge domains and track how a crisis evolves in physical world and in cyber space. The proposed system aims at improving situation awareness of public opinions and regulating human behaviors in regards to an emergency. A case study is presented to explain how the proposed system is applied to improve decision-making during emergency.
机译:社交媒体,物联网和大数据等新兴通信和计算技术为改进应急操作信息管理系统提供了巨大的机会。本文研究了中国应急操作中心(EOC)的信息管理问题,并提出了数据驱动的知识管理系统(KMS),以支持EOC内部以及与公众的决策,协调和协作。在拟议的KMS中,大数据分析用于收集和分析来自不同知识领域的信息,并跟踪危机在物理世界和网络空间中如何演变。拟议的系统旨在提高公众舆论的态势意识并规范紧急情况下的人类行为。提出了一个案例研究,以说明所提出的系统如何应用于改善紧急情况下的决策。

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