No E-Learning Gap Here

摘要

The I.T. Organization at Gap is taking on a new look. Using a combination of classroom and interactive E-learning instruction, the retailer's tech management team is getting schooled in leadership skills that can help it make the most of employee performance and productivity. Gap recently outsourced to IBM a chunk of its IT operations, including data center, networking, hardware services, and back-end support. As a result, the company's IT head count has shrunk from 1,100 to about 700 people.