Manufacturers Look for a Better Return on Returns

摘要

The push for sustainability has had a dramatic effect on reverse logistics services. Once considered a fringe activity, reverse logistics (also known as returns management) has in recent years become a key element in manufacturers' corporate social responsibility (CSR) initiatives since it encompasses the 4 R's of the green movement: reduce, reuse, recycle and recover. Manufacturers and their supply chain partners are being held accountable now for the entire life-cycle of their products, including what happens to the products after they've been returned or discarded.