"Ball of confusion-that's what the world is today." The Temptations were singing about the turbulence of the late 1960s. Little did they know how well these lyrics describe the record-keeping requirements facing food logistics decision-makers in 2016. All players in the food supply chain-growers, processors, packers, distributors, transporters, retailers and foodservice operators-have to collect more product information than ever and organize it for more uses. Software systems help companies manage these tasks. But as companies grow and the tasks become more complex, they are turning to enterprise resource planning (ERP) software, which allows them to manage data for multiple business activities, such as product planning, cost analysis, manufacturing, service delivery, marketing, sales and more.
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