Hain Celestial CEO takes 'surprises' in stride

摘要

Since his tenure as president and chief executive officer of the Hain Celestial Group, Inc., began 18 months ago, Mark L. Schiller said there have been several "surprises" - positive and negative. Opting to start with the negative, Mr. Schiller said he was surprised by how little process existed at Hain prior to his arrival. "I thought there would be basic processes, and I'd just have to tweak them," he said during a May 27 presentation as part of the virtual Sanford C Bernstein Strategic Decisions Conference. "But in fact, really, every brand was doing its own thing. And there was very, very little process, which was a huge part of the problem." Mr. Schiller said it took a lot of "heavy lifting" during the first 12 months of his tenure to get the right people and processes in place. After a lot of hard work he said he now feels good about how the company is situated.