THE ACCC - TELSTRA, OPTUS AND TPG ALLEGEDLY MISLED CONSUMERS OVER NBN MAXIMUM SPEEDS

摘要

The company was the only telco to make it to the prestigious list, which featurescompanies such as Adobe, CISCO Australia, and DHL.The ACCC alleges that the companies made representations to some consumerson Fibre to the Node (FTTN) connections that they would test the maximum speedof their connections, notify the impacted consumer of their maximum speed if theirline was underperforming, and offer them remedies if the maximum speed wasbelow their plan’s stated speed, but failed to do so for many customers.