Culture-Based Situational Leadership Model in Improving the Organization Nurse Performance

摘要

The decline in the performance of nurses has created problems in hospitals, especially the quality of health services. This study was aimed to develop a situational leadership model based on organizational culture in improving nurse performance. This was an explanatory research design with a sample of 135 nurses selected using cluster sampling. Variables include internal leader factor, nurse factor, job characteristic, organizational culture, situational leadership, and performance. The data collection used a closed questionnaire which was tested for validity and reliability. Analysis used partial least squares. Focus group discussions were conducted with the nurse, ward head, and head of nursing to identify strategic issues and make recommendations. This study showed that the internal factors of the leader and individual nursing factors had an effect on organizational culture, situational leadership and performance. Organizational culture influences situational leadership and performance. The organizational culture-based situational leadership model increased the performance of nurses by 53.4%. Situational leadership model based on organizational culture style participatory and consultation improved the performance of nurses through the internal factors of the leader and the factors that nurses must apply as nursing manager.