Explaining and predicting employees’ attrition: a machine learning approach

摘要

The attrition of employees is the problem faced by many organizations, where valuable and experienced employeesleave the organization on a daily basis. Many businesses around the globe are looking to get rid of this serious issue. Themain objective of this research work is to develop a model that can help to predict whether an employee will leave thecompany or not. The essential idea is to measure the effectiveness of employee appraisal and satisfaction rates within thecompany, which can help to reduce the attrition rate of employees. In this paper, a new approach focused on machinelearning was used to enhance different retention approaches for targeted employees. There is also an effort in this paperto shed some light on different factors influencing the attrition rate of workers and their possible solutions. Implementingthis principle will help management in employee appraisal and in the decision-making process to recognize valuableemployees who will leave the company. Using this application, hidden reasons for employees’ attrition can be identified,and management can take preventive actions regarding attrition of each employee individually.