Service capability and matching degree of transfer facilities are directly related to the operational efficiency and safety of a subway station. Owing to differences in planning and construction, the transfer subway stations in developing countries have some defects in facility size and serviceability, which cause a decline in service performance, operation efficiency, and security level. In order to solve the problems, traffic investigations were conducted on the form, size, and operation status of several typical transfer subway facilities. The service facilities were classified within a subway station in this research by considering service objects, service forms, service functions, and several other features. In addition, pedestrian behavior and pedestrian flow characteristics in different service facilities were analyzed in detail. The research results are deemed meaningful for the optimization of service facilities in subway stations and for the development of urban pedestrian transportation systems.
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