Clarifying the impacts of organizational silence on organizational commitment with controlling the effects of organizational rumors

摘要

Organizational commitment plays an essential role on the success of service businesses as well as municipalities. One of the primary challenges on such firms is to face with rumors and silence, properly. In fact, organizational rumors and silence are two important issues which influence on employees’ organizational commitment. This paper studies the relationship between organizational silence and commitment by controlling organizational rumors. The study designs a questionnaire and distributes it among some employees who worked for a municipality firm in Iran. The results indicate that organizational silence had a negative relationship with organizational commitment by controlling organizational rumors. Likewise, without controlling organizational rumors, the impact of organizational silence or organizational commitment was increased, negatively. Also, the re-search indicates that there was a strong significant relationship between organizational silence and organizational rumors and organizational silence could improve organizational rumors, significantly.