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Emotional Intelligence Competencies as Antecedents of Innovation

机译:情绪智力能力是创新的先决条件

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Innovation is the process of bringing new products and services to the marketplace. The innovation process engages mixed teams with personnel from design, engineering, manufacturing and marketing working in tandem at all times. Given the complexity of the information flows in such a process, value creation in new product development is almost exclusively based on intangible resources. The successful management of intellectual capital has emerged as a key condition for effective organizational learning in the innovation process. The study of creativity and innovation has occupied a broad spectrum of experts across the fields of behavioral science, human cognition and organizational behavior. Empirical research in the past has provided some evidence that a team leader’s emotional intelligence impacts new product outcomes. Recent research however indicates that emotional intelligence at the individual team member level may contribute more to creativity in new product development. This paper builds upon the results of a small pilot study designed to assess the way group member emotional competencies impact the success of the innovation process in the presence of moderating factor such as project complexity. The outcome of this pilot study, the design of which is detailed in this paper, indicates that emotional intelligence improves team interactions, facilitates the management of intellectual capital and does indeed affect innovation performance. More importantly, the pilot study identified distinct differences in the ways individual emotional intelligence competencies behave as antecedents of innovation. This paper seeks to illuminate these differences by examining a larger sample of engineering and management individuals and focusing on the relationship between individual emotional intelligence competencies and their effect on the collective emotional intelligence continuum.??.
机译:创新是将新产品和服务推向市场的过程。创新过程始终使混合团队与来自设计,工程,制造和市场营销的人员协同工作。考虑到在此过程中信息流的复杂性,新产品开发中的价值创造几乎完全基于无形资源。知识资本的成功管理已成为创新过程中有效组织学习的关键条件。关于创造力和创新的研究已经涵盖了行为科学,人类认知和组织行为领域的众多专家。过去的经验研究提供了一些证据,表明团队负责人的情商会影响新产品的成果。但是,最近的研究表明,团队成员个人的情商可能会为新产品开发中的创造力做出更大贡献。本文基于一项小型试验研究的结果,该试验旨在评估在存在项目复杂性等调节因素的情况下小组成员情感能力对创新过程成功的影响方式。这项初步研究的结果在本文中进行了详细设计,其结果表明,情商可以改善团队互动,促进智力资本的管理,并且确实会影响创新绩效。更重要的是,该初步研究确定了个人情绪智力能力作为创新先驱的方式上的明显差异。本文试图通过检查大量的工程和管理人员样本,并着重于个人情绪智力能力与其对集体情绪智力连续体的影响之间的关系,来阐明这些差异。

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