The Impact of Informal Communications in Organizations

摘要

Communication today, has different names – interaction, relationship, exchange, influence, control, power, community etc., its being all present. Informal communication refers to that type of communication that is not made through customary official channels. It represents an important part of the communication of an organization and has an important influence on it. The informal communication does not follow the ordinary stipulations, but it is based on the personal relationships of the organization’s members and it molds, mainly, on personal or group interests. There are different informal communication models. The so-called gossip or rumor takes place when a person transmits a piece of information to as many person possible. These, at their turn, transmit it further. Usually, these information are personal. The appearance of the rumor cannot be stopped, but it’s spreading can be controlled, through the good timing of the official transmission of the information. There are also unofficial transmissions of information outside work. The employees spend a part of their free time together, always talking about work. They have no fixed objectives for their talks and the subjects vary from one meeting to another. But they contribute to the understanding of the way in which the organization runs and in the consolidation of its culture. Its existence reflect in the improper of formal channels for the communication needs of the organization’s members and the fact that any group of people between which there are structural relationships will develop its own communication way.