METHOD AND APPARATUS FOR MANAGING INFORMAL INFORMATION WITHIN AN ORGANIZATION

摘要

A system a nd method for detecting events and in response to thoseevents, generating scripting actions that can enable communications amongparticipants within an organization. In one illustrative embodiment, theseeventscan be informal such as impromptu meetings, document updates, presencedetections, notifications and communications sessions, to name a few. Usingthese informal events, policies can be used to link issues to formal workthroughscripted actions. Often, these policies can be defined by a manager or thelike.The policies can take advantage of a deontic task tree. Those skilled in therelevant art will appreciate that both formal and informal events can beprocessed and handled with the provided responses compatible with the currentavailability of resources with the organization.