The Impact of Formal and Informal Communication in Organizations a Case Study of Government and Private Organizations in Gilgit-Baltistan

摘要

Organizations, nowadays are working in a competitive environment, where they are associated with different types of learning environments. Informal learning has also a great source of gaining a competitive edge over other organizations. Employees within any organization are in contact with informal learning other than their formal practices. Every type of organization has an informal learning environment where informal learning may be the cause of gaining an advantage, so the aim of this research is to find out the impact of informal learning and its impact of performance of employees. Either it has an influence on the enhancement of skills, behavior and attitude of employees or not. For the research study, organizations (governmental and non-governmental) of Gilgit-Baltistan are selected. A sample of 20 from these organizations, Karakoram International University (KIU) as governmental organization and Aga Khan Planning and Building Services Pakistan (AKPBSP) as non-governmental organization, has been selected to conduct the study. Questionnaires have been distributed among the employees of the stated organizations who gave their responses. These responses became fruitful in analyzing and interpretation of the data. After the analyses and interpretation of the data, it has been concluded that informal learning has a greater influence on the performance of employees of organizations.