Editorial knowledge Management (km) And Tourism

摘要

Encouraging the effective sharing and transfer of intellectual assets is the foundation of knowledge management (KM) and key to innovation (Prusak, 2001). Conceptually this is not difficult to grasp, yet KM remains veiled in confusion (Call, 2005). Early efforts in the field emphasised technology as a means to mange knowledge. As KM moves in to a second generation of research, knowledge is seen as that which resides within individuals and while the role of technology is acknowledged, a more psychological /HR approach is taken in order to realise effective KM practices. The aim of this special issue is to present new perspectives of knowledge management, how these might relate specifically to the tourism sector, and how best to meet the challenges associated with this.