Retaining good employees starts at the top

摘要

St. Louis — Contractors should care about employee turnover for two basic reasons: It's expensive and it involves their greatest competitive asset. "Your competitors can copy everything, including the equipment you sell," said con- tractor Bill Raymond who led a workshop on reducing employee turnover at Penton Me-dia's Comfortech Sept. 17 here. "But the one thing you have that they don't have is your people. Your people are the difference."