The librarian's guide to negotiation: winning strategies for the digital age

摘要

In times of economic cutbacks, e-resource management and open-access arrangements, negotiation is a part of the everyday working lives of most librarians and an essential skill. While there is no shortage of books teaching such skills, this handbook attempts to set itself apart by detailing library-specific situations where negotiations play an important part. The focus is mainly on management negotiations such as dealings with vendors, funding bodies and consortia. Negotiations such as the reference interview are not the focus of this book.